How to review and complete deliveries on the Flexe platform.
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After a delivery has been physically received via Flexe mobile device, you’ll need to finalize it on the Flexe web platform.
Reviewing & Completing Deliveries
To complete an inbound delivery in Flexe:
1. Select Inbound Deliveries from the left menu, then open the delivery.
Open the Receiving tab to find deliveries currently being scanned into inventory via Flexe mobile device. Then, select the delivery you want to review and complete.
2. Upload the Bill of Lading (if you haven’t already).
If you haven’t already uploaded the signed Bill of Lading (BOL) for the delivery, make sure to do so now.
Note: An error message will show in the Documents section if the BOL is missing. You won’t be able to complete and finalize the delivery without it.
Choose the BOL file from where it's saved on your computer and make sure the Document Type is set to "Bill Of Lading." Then, select Upload Document.
3. Review the Delivery Summary and check for variances.
Go to the Delivery Summary section to review Expected quantities on the delivery against Received quantities physically scanned via mobile device. You can use the tabs across the top of the section to review delivery details by SKUs, LPNs and/or Purchase Orders.
If an item was received in both cartons and eaches, the Delivery Summary will automatically convert and display both units of measure (UoM).
A warning message shows at the top of the Delivery Summary whenever received quantities don't match expected quantities. Any items with a variance are also highlighted in yellow.
For any variances, make sure to confirm that received quantities are actually correct. If needed, you can edit the received quantity and other LPN details to adjust for discrepancies. To learn more, go to Editing LPNs on a Delivery.
You can also partially receive deliveries with confirmed item or quantity shortages. To learn more, go to Partially Receiving LPN Inbounds.
Note: If you need to adjust or edit an inbound with pre-labeled LPNs, contact us at support@flexe.com for additional help.
4. Select Complete and Finalize Delivery.
After you've verified the Delivery Summary, select Complete and Finalize Delivery.
The delivery then moves to the Completed tab on the Inbound Deliveries page.
An email notification is also sent to the shipper to confirm the delivery is complete. However, the shipper is unable to view and access inventory from the delivery until received items have been moved to storage. To learn more, go to Putaway for LPNs.
Keep in mind that you can't make changes to an inbound once it’s been completed. If you need additional help with a completed inbound, contact us at support@flexe.com.
Editing LPNs on a Delivery
If there are discrepancies or issues with an LPN after the receiving process is complete, you can make changes as needed from the delivery details. Open the LPNs tab in the Delivery Summary to review delivery details by LPNs.
Note: If you need to adjust or edit an inbound with pre-labeled LPNs, contact us at support@flexe.com for additional help.
Editing an LPN
To edit an LPN, open the actions menu (three dots) next to it and select Edit.
Use the text boxes to make changes. You can edit the SKU, unit of measure (UoM), Received Qty and/or Custom Parameters (e.g. expiration dates) for the LPN.
Note: If you want to completely remove an LPN from the delivery, reduce the received quantity to zero. Or, use the "Delete LPN" option.
Once you've entered all changes, select Save.
Moving an LPN to a Different Delivery
To move an LPN to a different delivery, open the actions menu (three dots) next to it and select Change Delivery. Then, use the dropdown to select an alternate delivery for the LPN.
Keep in mind that LPNs can only be moved to other deliveries in the Confirmed status. The dropdown will only give you the option to select from confirmed deliveries. To learn more, go to Confirming LPN Deliveries.
Once selected, a notification shows onscreen to confirm that the LPN has been moved.
Deleting an LPN
If you need to completely remove an LPN from a delivery, open the actions menu (three dots) next to it and select Delete LPN.
Then, confirm by selecting Yes, Permanently delete this LPN.
Once selected, a notification shows onscreen confirming that the LPN has been deleted.
Receiving Damaged LPNs
You can flag LPNs as damaged during the receiving process. Make sure to follow the relevant inbound policy for your reservation(s).
Note: The Damaged status cannot be removed for an LPN once a delivery has been completed.
Also keep in mind that the status of an LPN depends on the location it's been moved to after receiving is complete. For example, LPNs moved to Quality Audit are marked as Damaged in the system, and will not be available to allocate to outbound orders.
If you need help with damaged LPNs, reach out to your Flexe Logistics Analyst or contact us at support@flexe.com.
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