Picking & Completing Shipments for LPNs

How to use the Shipments functionality in Flexe to pick and complete shipments for LPNs. 

IN THIS TOPIC

• Picking Shipments
• Completing Shipments

You can start the picking process from the Shipments page. You’ll complete some steps on the Flexe web platform, and some steps on a Flexe mobile device. 

Note: This guidance is specific to LPNs. If your reservation does not use Flexe's LPN system, go to Picking & Completing Shipments. 

Picking Shipments 

To start the picking process for LPNs: 

1. Select Shipments from the left menu in Flexe.

You can open the Status filter and select In Progress to find and select the waved shipment(s) you want to complete. 

2. Go to the Documents section in the shipment details to print batch documents.

Select Print next to Mobile Batch Work Items to open the batch documents and pick list for the shipment(s) in a PDF file.

You’ll use the batch barcode on the first page for the next part of the picking process, which is completed on a Flexe mobile device. 

3. On a Flexe mobile device, select Pick Goods from the home screen. 

4. Scan the batch barcode from the batch documents. 

5. Find and scan the LPN. 

Go to the location shown onscreen to find the item(s), then scan each LPN barcode. 

If you need to request an alternate location to pick from, open the menu (three vertical dots), and select Get New Location. Then, choose the reason you’re requesting a new location.  

Note: To find additional information about an item or location, you can also select the "search" icon at the top of the screen to launch Lookup Details. Scan the related barcode to view available details, then use the "back" arrow to return to where you left off in the picking workflow. To learn more, go to Lookup Details. 

6. When you’ve finished picking the LPN, select Drop Off. 

As you scan LPNs, the Units Picked section at the bottom of the screen shows your progress. You can expand this section to view additional details.

After all LPNs have been picked and you’re ready to take them to the designated staging location, select Drop Off. 

7. Scan the location where you’ll drop off the item(s).

Note: If a staging location is specified (in the shipment details in Flexe), that location will automatically show onscreen. If not, select an empty outbound staging location to deposit the inventory.

After you scan the location barcode, check for the Task Complete confirmation message. The pick is now complete. 

You can then return to the shipment details in Flexe to review everything and complete the shipment. 

Completing Shipments

To complete a shipment: 

1. Select Shipments from the left menu in Flexe. 

To return to the Shipments page in Flexe, select Shipments from the left menu.

You can then open the Status filter and select In Progress to find the picked shipments you need to complete. 

Or, use the Select Filter dropdown to enter a specific shipment ID, P.O., order number etc. 

2. Go to the Contents section to review all items picked and staged. 

To view LPNs picked, select the LPNs tab. You can also open the menu (three vertical dots) next to an LPN for additional options: 

• Select Replace LPN, if you need to replace the LPN with a different one (that has the same SKUs).
• Select Remove LPN from Shipment, if you need to remove the LPN.

Note: Before you can complete the shipment, you’ll also need to move the LPN you’re removing or replacing out of the staging location. For detailed guidance, go to Removing & Replacing LPNs.  

If you need to make any changes to the pallets loaded, select the number next to Pallets Loaded. Then enter the correct number and select Save.

3. Review the shipment details to make sure all required information has been entered. 

Use the Edit option to make any necessary changes. 

Make sure all required information is there--including the SCAC, scheduled shipment date and PRO number. You won’t be able to complete the shipment without these details. 

Select Save when you’re finished, or Go Back to return to the details screen.

Note: You can find and print the auto-generated Bill of Lading for the shipment under Documents. 

4. Select Ship.

Once you select Ship, a confirmation window shows onscreen. 

Required information (Carrier/SCAC, PRO number and Pallets Loaded) is highlighted in yellow in the confirmation window.

If any of this information is missing, you’ll be prompted to enter it before you can complete the shipment. You can do this directly from the confirmation window–just select the blue text for a required field, and use the text box that opens to make any changes.  

Completing Shipments Past Ship by Date

If you attempt to complete a shipment after the requested ship by date, a message will appear at the bottom of the shipment completion popup, requesting you to select a reason for why the shipment is being completed after the ship by date. 

Options include:

1. Carrier delay: anything preventing a carrier from arriving on time to pick up the load on the scheduled date. Could include mechanical failure, incorrect/damaged trailer delivery, or soonest carrier appointment availability was outside the window.
2. Shipper interruption: the shipper impacted a load from being completed on time. Could include re-prioritization of loads, under-forecasting or exceeding scope, or requesting to hold a shipment due to QA.
3. Warehouse constraint: a shipment didn't depart on time due to issues at the warehouse. Could include not having enough labor, not enough equipment, broken dock doors, etc.
4. Technical delay = a Flexe outage or technical issue is preventing a load from departing on time, like adding an LPN to a shipment.

5. Select Complete Shipment.

After you’ve entered all required information and reviewed all details, select Complete Shipment.

Once complete, the status for the shipment(s) changes to Shipped.

Note: If you get an error message or are having trouble completing this process, go to Issues with Picking & Completing Shipments for LPNs for additional guidance and troubleshooting steps to try.