Adding Attachments to Orders

Guidance on how to add and edit attachments on orders.

IN THIS TOPIC

• Adding Attachments to Existing Orders
  • Demo
• Editing & Downloading Attachments

Documents can be added as attachments to an order during creation via API. They can be sent in the file along with the order details. After orders are created you can also add attachments on the Order's details page.

Note: Attachments cannot be added during CSV order creation.

The below attachment types can be added to an order:

• Mailing label
• Misc
• Insert (parcel only)
• Shipping label (parcel only)

Note: When an attachment is added as a shipping label type, Flexe generated labels for the shipment will not be created.

Adding After Creation

Attachments can be added to orders after creation, prior to allocation, or when a shipment has been created for the order, but is not yet waved by the warehouse for processing.

For adding attachments to orders already allocated to new shipments:

• If you add an attachment after the order is allocated to the new shipment, the shipment will be canceled and a new one will be created with the attachment included.
• If you do not want the original shipment to be canceled, you can add the attachments to the shipment instead of the order. 

To add attachments after an order has been created:

1. Go to the Orders page.

2. Go to the Order details page you would like to add an attachment to.

3. Select the Attachments tab.

4. Select Add Attachment.

5. Select Choose File and upload the label document in the pop up window.

6. Select the Attachment Type from the dropdown.

7. Enter the name of Label.

A Unique ID for the label can be entered at this time as well, if needed.

8. Review all information entered is correct and select Save.

Editing & Downloading Attachments

You can review Attachments added during or after creation on the Attachments tab of the order details page. Attachment details cannot be edited, but can be deleted or downloaded for further review.