Overview of label generation options and settings available in Flexe.
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Automatic Label Generation
Flexe supports automatic label generation for all new shipments by default, as long as you've completed setup for your carrier account and/or Shippo account (for USPS label generation).
Note: To learn more about setting up carrier accounts, go to Setting Up Carrier Accounts.
For each shipment that you create, the system uses rate shopping to find the most cost-effective shipping option, then generates a shipping label.
For more information about rate shopping, go to Transit Time Rate Shopping.
eCommerce Shipments
To use automatic label generation for eCommerce shipments in Flexe:
1. Select eCommerce Shipments from the left menu.
2. Select New eCommerce Shipment.
Select the New eCommerce Shipment option in the top left of the eCommerce Fulfillment Shipments page.
3. Select a reservation, then enter shipment details and purchase order information.
4. Under Carrier Options, set Use Flexe-generated shipping labels to Yes.
5. Set your preferred carrier service level.
Open the Carrier dropdown and select a carrier for the shipment. Then, open the Service dropdown and choose the service level you want to use.
Note: You can choose the Auto-select the cheapest and Least Cost options, if you want Flexe to use rate shopping for the shipment. To learn more, go to Transit Time Rate Shopping.
6. Select inventory items and quantities for the order.
Select items for the order under Select Inventory. Then enter the quantity for each item under Specify Quantities for Pickup.
7. Confirm and schedule the shipment.
Once you've reviewed everything, select Confirm and Schedule to submit.
Once you confirm, the shipment will show in the New tab on the eCommerce Fulfillment Shipments page. Select it to view the shipment details; you can find the shipping label in the Documents & Labels section:
Retail Shipments
To use automatic label generation for Retail shipments in Flexe:
1. Select Retail from the left menu.
2. Select New Retail Request.
Select the New Retail Request option in the top right of the Retail Fulfillment Requests page.
3. Select a reservation, then enter order details.
Select the reservation for the order, then enter the Purchase Order (PO) and Bill of Lading (BOL) numbers.
4. Set the Shipment Type to "Parcel" and Shipment Method to "Generated by Flexe."
Under Order Details, open the Select Shipment Type dropdown menu and select Parcel.
After you select the shipment type, a Select Shipment Method dropdown shows onscreen. Open the dropdown and select Generated by Flexe.
Select your preferred carrier, service level, and carrier billing account.
Once your order has been successfully submitted, your labels will generate under the Shipping Labels section of Documents & Labels.
Uploading Labels
Some specific workflows require that a shipper creates and uploads their own labels. This feature allows for the manual creation of said labels, which can be uploaded in Flexe.
eCommerce
- Navigate to the eCommerce Shipments tab and select the Create New Shipment button.
2. Scroll down towards the bottom under Carrier Options; make sure that Use Flexe-generated shipping labels? is set to No.
3. In the carrier Carrier Assigned ID field, enter the tracking number for your label and upload your label (PNG files only).
Retail
1. Navigate to Shipment Type and select Parcel. Under Select Shipment Method, choose Upload.
2. On the retail order landing page, select Add Documents under Documents & Labels and upload your pre-generated labels; be sure to upload as many labels as there are cartons for this order.
3. On the sub-screen, upload your labels.
4. Add your label(s) and select Upload Document. You should receive confirmation that your labels were uploaded successfully.
5. Your labels should now be visible under the Documents & Labels section.
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