Using Shipping Labels

How to find and scan parcel shipping labels for eCommerce or Retail orders in Flexe.  

IN THIS TOPIC

• Finding eCommerce Labels
• Finding Retail Labels
• Scanning Labels
  • Label Placement
• Sorting Shipments By Carrier
  
  • Finding the Shipper's PO
• Scheduling Carrier Pickups 

Finding eCommerce Labels 

Note: This guidance only covers finding and scanning eCommerce shipping labels. For information about the picking process for eCommerce orders, go to Waving & Batching and Mobile Pick (eCommerce).

To find eCommerce labels in Flexe: 

1. Go to the Outbound section in the left menu, then select Batches.

2. Select the batch, then look for the Documents & Labels section.

All new and in-progress batches are listed on the eComm Batches page that opens onscreen. Find the batch you need labels for, and select it to view the batch details: 

Then, look for the Documents & Labels section. This is where you can find Batch Work Items and a PDF file containing the mobile pick list for the batch: 

3. Open the mobile-pick-list.pdf file.

Select the mobile-pick-list.pdf file to access the pick list for the batch, as well as the corresponding label(s) for each shipment: 

1. The first page in the file is the pick summary for the batch.
2. The second page is the pick list
3. The third page includes a shipping label (3) for each shipment. 

Finding Retail Labels 

Note: This guidance only covers finding and scanning Retail shipping labels. For information about the picking process for Retail orders, go to Mobile Pick (Retail).

To find Retail labels in Flexe: 

1. Go to the Outbound section in the left menu and select Retail.

2. Select the Retail order, then look for the Documents & Labels section. 

Find the Retail order you want to pick and select it to view additional details. Then, look for the Documents & Labels section. You can access a PDF file of shipping labels for the order under Shipping Labels: 

3. Open the Combined_labels.pdf file.

Select the Combined_labels.pdf file to view and print label(s) for the order:

Scanning Labels

Keep in mind that carrier labels vary in appearance and layout. To make sure you're scanning the right barcodes for each label, it's important to understand these differences.

The sections below include guidance on where to find the barcodes you'll need to scan during the shipping process. For each carrier, the correct barcode is outlined in red. 

• UPS
• FedEx
• DHL
• USPS

UPS

UPS	UPS Surepost

 

FedEx

FedEx	FedEx Smartpost

 

DHL

DHL	DHL eCommerce Parcel Plus Ground

Note: While DHL offers its own barcode for eCommerce Parcel Plus Ground, they use USPS for last-mile delivery. For that reason, our system requires the USPS barcode to be scanned.

USPS

Label Placement

Proper placement helps make sure packages are delivered correctly, and in a timely manner. Here are some tips:

1. Make sure all edges of the label are secure.
2. Don't cover the barcode with tape or plastic wrap--this will make your barcode un-scannable.
3. Make sure the label doesn't wrap around the edge of the package. The address side of the shipping box should be large enough for the entire label to fit. 

Sorting Shipments By Carrier

Flexe recommends sorting packages by carrier after the packing process. Keeping carriers separate can help with mis-ship and/or lost package issues.

Finding the Shipper's PO 

You can find the shipper's PO number for an order in the bottom right corner of a shipping label. This can help identify which shipments belong to the same order in the event of misplaced shipments. 

Scheduling Carrier Pickups

Flexe recommends scheduling daily pickups with each carrier that your customers use, to make sure you're meeting your ship-on-time service level agreement (SLA). 

Here's how to schedule pickups with each carrier: 

UPS

1. Log in to your warehouse UPS account
2. Go to https://www.ups.com/us/en/shipping/services/value-added/daily-pickup.page
3. Select Edit My Account Options to set a daily pickup time

FedEx

To set a recurring pickup, contact your FedEx account executive or call customer service at 1-800-GoFedEx (1-800-463-3339).

For more information, go to: https://www.fedex.com/en-us/shipping/schedule-manage-pickups.html

DHL

To set a recurring pickup, contact your DHL account executive or call customer service at 1-800-805-9306. You can also reach DHL by email at [e-mail].

USPS

1. Go to https://reg.usps.com/entreg/LoginAction_input and sign in
2. Fill out this form: https://about.usps.com/forms/ps5542.pdf
3. Bring the completed form to the USPS office you want to request pickups from   

If you need additional help, you can contact us at [e-mail].