This document outlines the process for placing goods on hold using the Material Status feature, including system guardrails implemented in the Flexe UI for shippers.
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⚠️ Before you start
Make sure your reservation is enabled for this feature by contacting your operations distribution group or support@flexe.com.
Overview of Material Status
The Material Status feature provides shippers with greater control over their inventory within the warehouse. This feature allows them to define rules that determine the allowed operation for items based on their inventory properties such as SKU and lot code.
Shipper Usage
Material Status can be used for various purposes, such as:
- Preventing the shipment of defective inventory
- Managing product recalls
- Putting inventory on hold pending review (e.g. environmental hold)
- Managing products for donation or destruction
Shipper Request
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Putting Inventory on Hold
Shippers should contact their designated operations distribution group or Flexe Logistics Analyst to request an inventory hold. Flexe will be able to view, enable, or disable material status for specific SKUs and/or lot codes upon shipper request.
Make sure the cite the following:
- Reservations involved
- SKU
- Lot codes
- Reason for putting goods on hold
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Taking Inventory Off Hold
Shippers can also request to take inventory off hold by emailing their designated operations distribution group or Flexe Logistics Analyst. Flexe will be able to take previously held goods and release them to be shipped out as part of normal operations.
Again, make sure to cite the following when requesting to take inventory off hold:
- Reservations involved
- SKU
- Lot codes
- Reason for taking goods off hold
System Guardrails
System guardrails are implemented throughout various processes to prevent the shipment of inventory placed on hold. A system guardrail the shipper wlll see will be on order allocation process.
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Order Allocation
- Guardrail: Prevents the allocation of on-hold inventory to orders.
- Error message: Seen on the Flexe Shipper UI, under Orders, an “insufficient inventory” error will occur during order allocation.
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