Billing for Warehouses

This document reviews Flexe's billing system, how to view statements, and how Flexe pays partner warehouses.

IN THIS TOPIC

• Reviewing Pricing
• Viewing Statements
  • Statement Previews
  • Statements
  • Additional Expenses
• Payment of Flexe Statements
  • Payment Terms

When a reservation is signed there are a series of pricing levers that are approved. These pricing levers represent the different kinds of services that can be provided, such as receiving inbound shipments, processing outbound shipments, or using space for storage. As these activities occur throughout the month, they are tracked by the Flexe platform and automatically added to a statement.

Reviewing Pricing

To review the pricing levers that have been approved for a reservation:

1. Go to the user name in the upper left-hand corner of the page.

2. Click on Setup from the drop down menu.

3. Listed here are all warehouse locations for a given company that have been added to the Flexe network. Underneath each warehouse is a list of reservations at that warehouse. To review pricing for any of these reservations, click Approved Scope.

4. From here, the user may view all pricing levers and rates for a reservation.

Viewing Statements

To view your account billing information as well as past and current statements:

1. Hover over the user name in the upper left hand corner of the page.

2. Click Billing in the dropdown menu.

2. The main page shows Flexe and warehouse billing addresses and statements by month. Statements for different warehouse locations can be viewed by selecting the location from the dropdown at the top of the page.

Statement Statuses:

• Paid: Flexe has made payment in full for this statement.
• Past: The statement is past-due, has not been received within the 30 day window.
• Current: Payment period is still open.
• In-Progress: Current month, no payment due as charges are not finalized.

Statement Previews

If the month has not been completed and therefore is still In-Progress, the monthly details page will show your Statement Preview with the current date and timestamp. Fee type, units moved, fee applied, and your subtotal can be seen on this page.

Note: No total prices or units are final when a statement is in the In-Progress stage.

Statements

Once a billing month has concluded and the status is Current, Paid, or Past Due, the monthly details page will now show your final Statement.

To view further information for the month's statement you can download the PDF or CSV files on this page.

• The Download PDF button allows you to view and download a detailed breakdown of how the statement was calculated, including individual inbound receipts, outbound shipments, storage and more.
• The Download CSV option provides further details for those itemized activities such as LPN and SKU details per Inbound.

Additional Expenses

Statement adjustments or additional expenses can be made to account for billable activities outside of the fees automatically generated through the Flexe platform. These fees were agreed upon in the contract, but may not be visible in the scoped rates found on the Reservations tab.

To enter an adjustment click the +Add Expense button to the top right.

A section at the bottom of the Statement displays Additional Expenses already entered, their details and status.

For more on adding Additional Expenses see Submitting Expenses.

Payment of Flexe Statements

Flexe will pay warehouses by either ACH or check. Prior to this, partner warehouses will need to provide the following:

• W-9
• Mailing address for where to send the check.
  • Or ACH banking info to send electronic payments.
• An email address where the remittance information can be sent.

Payment Terms

The Flexe standard billing period runs from the first to the last day of a given month. Statements are then generated and sent out on the 7th business day of the following month.

Net 60 process: 

• An auto-generated statement is sent to the goods owner (Shipper) on the 7th of the month following the billing period. 
• The Shipper has 30 days to provide payment to Flexe (Net 30).
• After that time, Flexe has 30 days to pay the warehouse (Net 30).

Some contracts may have custom payment terms, so please reference the Warehouse Services Agreement (WSA)  to verify whether standard or custom payment terms have been agreed upon. 

To view the WSA:

1. Click on Setup from the drop down menu.

2. Click into the Approved Scope.

3. Select the WSA Signature tab.

4. Click to access a PDF of the WSA.